Privacy Policy

Jenn Donn Pilates

Effective date: 20 March 2026

Jenn Donn Pilates is committed to protecting and respecting your privacy.

This Privacy Policy explains how personal information is collected, used, and stored when individuals use this website, book classes, complete forms, or contact Jenn Donn Pilates. All personal data is handled in accordance with UK GDPR and the Data Protection Act 2018.

Who Is Responsible for Your Data

Jennifer Donn

Email: hello@jenndonnpilates.com

Jenn Donn Pilates is the data controller responsible for personal information collected through this website and related services.

What Information May Be Collected

To operate classes safely and effectively, Jenn Donn Pilates may collect:

Name
Email address
Phone number
Emergency contact details
Health information (via PAR-Q forms)
Booking information
Payment details (processed securely through Stripe)

When visiting the website, certain technical information, such as device type, browser information, or pages visited, may also be collected through cookies.

How Information Is Used

Personal information may be used to:

Manage bookings and attendance
Communicate about classes, workshops, or schedule changes
Ensure sessions are safe and appropriate
Meet health, safety, and insurance obligations
Process payments
Send updates or marketing communications where consent has been given

Jenn Donn Pilates only collects information that is necessary and does not sell or share personal data for marketing purposes.

Health Information (PAR-Q Forms)

Health and safety are a priority. Information provided through PAR-Q forms is considered special category data under UK GDPR and is collected solely to ensure Pilates sessions are suitable and safe.

This information is:

Stored securely within Google Workspace
Protected by password security and two-factor authentication (2FA)
Accessible only to Jenn Donn Pilates
Never shared without explicit consent unless legally required

Health records are retained only for as long as necessary to meet legal, insurance, and safety obligations and are securely deleted when no longer required.

How Data Is Stored

Personal information may be securely stored using trusted third-party providers, including:

Squarespace (website hosting)
Google Workspace / Google Drive (secure document storage)
Stripe (payment processing)
Mailchimp (email communications, where applicable)

Appropriate technical and organisational measures are used to help protect personal data, including strong passwords and two-factor authentication where available.

Payments

Payments are processed securely through Stripe. Jenn Donn Pilates does not store full payment card details.

Marketing Communications

Marketing emails relating to classes, workshops, or updates will only be sent where consent has been provided.

Recipients can unsubscribe at any time using the unsubscribe link included in emails or by contacting hello@jenndonnpilates.com.

Lawful Basis for Processing

Jenn Donn Pilates processes personal data under the following lawful bases:

Contract — to manage bookings and provide classes
Legal obligation — to meet health, safety, insurance, and financial record-keeping requirements
Legitimate interests — to operate and improve services effectively
Consent — for marketing communications and collection of health information where required

Cookies

This website may use cookies and similar technologies to improve website performance and user experience.

Users can control or disable cookies through their browser settings.

If analytics or marketing cookies are used (for example, through Squarespace, Google Analytics, or Mailchimp), visitors may be asked to provide consent through a cookie banner.

Data Retention

Personal information is retained only for as long as necessary to fulfil:

Legal and insurance obligations
Health and safety requirements
Business and financial record-keeping responsibilities

Data is securely deleted once it is no longer required.

Your Rights

Under UK GDPR, individuals have the right to:

Access their personal data
Request correction of inaccurate information
Request deletion of personal data
Withdraw consent
Object to certain types of processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests relating to personal data can be made by contacting hello@jenndonnpilates.com.

ICO Registration

Registered with the Information Commissioner’s Office (ICO): C1957686

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. The latest version will always be available on this website.